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Service ManualFor printer model: MB400i / MB410iwww.satoamerica.comPN: 9001193Operator ManualFor printer model:

Section 1: IntroductionSATO D508/D512 Operator Manual Page 1-61.1 GENERAL SPECIFICATIONS (CONT’D)BarcodesSYMBOLOGIESSupported 1D formats(excluding c

Section 1: IntroductionSATO D508/D512 Operator Manual Page 1-7Optional Accessories220V Power Supply Auto-switchingInternal Cutter User or factory in

Section 1: IntroductionSATO D508/D512 Operator Manual Page 1-8

SECTION 2: INSTALLATIONSATO D508/D512 Operator Manual Page 2-12INSTALLATIONThis section assists you in unpacking the printer from the shipping cont

SECTION 2: INSTALLATIONPage 2-2 SATO D508/D512 Operator ManualSAFETY PRECAUTIONSTHE CAUTION SYMBOLWhenever the triangular Caution logo appears in this

SECTION 2: INSTALLATIONSATO D508/D512 Operator Manual Page 2-3This is a piece of Class B information technology equipment based on the standards of

SECTION 2: INSTALLATIONPage 2-4 SATO D508/D512 Operator Manual2.1 UNPACKINGWhen unpacking the printer, take note of the following:Note: The following

SECTION 2: INSTALLATIONSATO D508/D512 Operator Manual Page 2-52.1.1 PRINTER PART NAMESClear window and fanfold-label Loading Top CoverLabel Outlet

SECTION 2: INSTALLATIONPage 2-6 SATO D508/D512 Operator Manual2.1.1 SETTING UP THE PRINTERConsider the following when setting up the printer:Locate a

SECTION 2: INSTALLATIONSATO D508/D512 Operator Manual Page 2-72.2 LOADING MEDIAThe SATO D508 / D512 printer can print to direct thermal die-cut la

PN: 9001177BSATO America, Inc.10350A Nations Ford RoadCharlotte, NC 28273Main Phone: (704) 644.1650Technical Support: (704) 644.1660Technical Support

SECTION 2: INSTALLATIONPage 2-8 SATO D508/D512 Operator Manual6. Route the label material through the Paper Sensor Assembly and over the Platen. Not

SECTION 2: INSTALLATIONSATO D508/D512 Operator Manual Page 2-96. Close the Top Cover.7. After loading the label media, it is recommended that y

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Section 3: Configuration and OperationSATO D508/D512 Operator Manual Page 3-13CONFIGURATION AND OPERATIONBefore using the printer, it is best to read

Section 3: Configuration and OperationPage 3-2

Section 3: Configuration and OperationSATO D508/D512 Operator Manual Page 3-33.3 THE CONFIGURATION PANELThe Configuration Panel is accessible when you

Section 3: Configuration and OperationPage 3-4

Section 3: Configuration and OperationSATO D508/D512 Operator Manual Page 3-5Switch 5: Head Check DSW5 ModeOff DisabledOn EnabledConfiguration Switch

Section 3: Configuration and OperationPage 3-6

Section 3: Configuration and OperationSATO D508/D512 Operator Manual Page 3-73.4 ERROR CODESThe ERROR display is a seven-segment LED array that provid

iTABLE OF CONTENTS OVERVIEW1.1 Introduction ...

Section 3: Configuration and OperationPage 3-8

Section 3: Configuration and OperationSATO D508/D512 Operator Manual Page 3-93.6 POTENTIOMETER ADJUSTMENTSPITCH OFFSETThis can be done using the VR4 p

Section 3: Configuration and OperationPage 3-10

Section 3: Configuration and OperationSATO D508/D512 Operator Manual Page 3-113.7 DATA DUMP DIAGNOSTIC LABELThe contents of the printer buffer can be

Section 3: Configuration and OperationPage 3-12

Section 3: Configuration and OperationSATO D508/D512 Operator Manual Page 3-133.9 PRINTING FACTORY/SERVICE TEST PRINTSThe Factory/Service Test Label p

Section 3: Configuration and OperationSATO D508/D512 Operator Manual Page 3-14

SECTION 4: CLEANING AND MAINTENANCESATO D508/D512 Operator Manual Page 4-14CLEANING AND MAINTENANCE4.1 INTRODUCTIONThis section provides information o

SECTION 4: CLEANING AND MAINTENANCEPage 4-2 SATO D508/D512 Operator ManualPrint SpeedThe other method of controlling print quality is by controlling t

SECTION 4: CLEANING AND MAINTENANCESATO D508/D512 Operator Manual Page 4-34.3 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS (CONT’D)Cleaning the Platen

ii5.6 Local Area Network Interface...5-75.7 WIRELESS LAN INTERFACE (802.11

SECTION 4: CLEANING AND MAINTENANCEPage 4-4 SATO D508/D512 Operator Manual4.4 RELEASING/REPLACING THE PRINT HEADThe print head on the printer is a us

SECTION 4: CLEANING AND MAINTENANCESATO D508/D512 Operator Manual Page 4-54.4 CLEANING THE SENSORThe gap sensor is used to control the positioning of

SECTION 4: CLEANING AND MAINTENANCEPage 4-6 SATO D508/D512 Operator ManualThis page is left blank intentionally

SECTION 5: INTERFACE SPECIFICATIONSSATO D508/D512 Operator Manual Page 5-15INTERFACE SPECIFICATIONS5.1 INTERFACE TYPESThe SATO D508 / D512 printer

SECTION 5: INTERFACE SPECIFICATIONSPage 5-2 SAT

SECTION 5: INTERFACE SPECIFICATIONSSATO D508/D512 Operator Manual Page 5-35.2 THE RECEIVE BUFFER (CONT’D)Multi Job BufferThe printer is able to con

SECTION 5: INTERFACE SPECIFICATIONSPage 5-4 SAT

SECTION 5: INTERFACE SPECIFICATIONSSATO D508/D512 Operator Manual Page 5-55.4 RS-232C INTERFACEThe High Speed Serial Interface is an factory instal

SECTION 5: INTERFACE SPECIFICATIONSPage 5-6 SAT

SECTION 5: INTERFACE SPECIFICATIONSSATO D508/D512 Operator Manual Page 5-75.4.2 READY/BUSY FLOW CONTROLReady/Busy is the hardware flow control meth

Section 1: IntroductionSATO D508/D512 Operator Manual Page 1-11OVERVIEWThank you for your investment in this SATO printer product.This Operator’s Ma

SECTION 5: INTERFACE SPECIFICATIONSPage 5-8 SAT

SECTION 5: INTERFACE SPECIFICATIONSSATO D508/D512 Operator Manual Page 5-9LED INDICATOR STATUSINDICA-TOR 1 INDICA-TOR 2 INDICA-TOR 3 DESCRIPTION O

SECTION 5: INTERFACE SPECIFICATIONSSATO D508/D512 Operator Manual Page 5-10

SECTION 6: TROUBLESHOOTINGSATO D508/D512 Operator Manual Page 6-16TROUBLESHOOTINGThis section has been devised to help you if you are unable to pro-du

SECTION 6: TROUBLESHOOTINGPage 6-2 SATO D508/D512 Operator Manual6.2 USING THE IEEE1284 (PARALLEL) INTERFACE (CONT’D) This may mean that the computer

SECTION 6: TROUBLESHOOTINGSATO D508/D512 Operator Manual Page 6-36.2 CHECKING USING THE PARALLEL INTERFACE (CONT’D) If you are using BASIC, it ma

SECTION 6: TROUBLESHOOTINGPage 6-4 SATO D508/D512 Operator Manual6.3 CHECKING THE RS232C (SERIAL) INTERFACE1. Is the RS232C Serial cable connected s

SECTION 6: TROUBLESHOOTINGSATO D508/D512 Operator Manual Page 6-56.3 ERROR SIGNALSThe 7-segment LED display, Front Panel LED Indicators and Buzzer com

SECTION 6: TROUBLESHOOTINGPage 6-6 SATO D508/D512 Operator Manual6.3 CHECKING THE 802.11G WIRELESS INTERFACE1. Is the antenna properly and completely

1SATO CONTACTS2345

Section 1: IntroductionPage 1-2 SATO D508/

SATO GROUP OF COMPANIES• Extensive contact information of worldwide SATO operations can be found on the Internet at www.satoworldwide.comAsia Pacific

Section 1: IntroductionSATO D508/D512 Operator Manual Page 1-31.1 GENERAL PRINTER SPECIFICATIONS AttributePRINTPrint Method Direct ThermalCPU 32-bit

Section 1: IntroductionPage 1-4 SATO D508/

Section 1: IntroductionSATO D508/D512 Operator Manual Page 1-51.1 GENERAL SPECIFICATIONS (CONT’D)AttributesCONTROLS AND SIGNALSOn-Line LED Green Pow